What is the specialty care of Dr. Bennett?
Dr. Bennett treats all conditions and problems. Although he is an expert in detoxification therapy, his expertise is not limited to that area. Dr. Bennett’s detoxification program was presented in his book called “The Seven Day Detox Miracle” medical detoxification program.

What Is The Usual Process For New Patients Entering The Clinic?
Referrals are not required. Patients usually call into the office and our friendly staff assists in answering any questions.  Patients are then booked into see Dr. Bennett at a future date.

Once You Are A Patient What Is OUR job?
Dr. Bennett and his staff are here to work for the benefit of your optimal health. The staff handle all incoming calls, schedule appointments, dispense medicine and bill you for all goods and services provided. They also collect lab samples and handle any inquiries related to your care as a patient. Dr. Bennett takes all your medical information, performs physical examinations, examines lab reports, performs therapeutic procedures and supervises your personalized care at the clinic.

Once You Are A Patient What Is YOUR Job?
Arrive 15 minutes before your first appointment so that we can serve you on time. It takes at least 15 minutes to fill out the paper work. If you have a time deadline, let the front desk know as soon as you arrive. Please follow therapeutic recommendations.  Special lab tests, dietary programs, nutritional supplements and therapy sessions have been carefully crafted for your individual needs. 

What Is The Cancellation Policy?
The office requires a minimum of 24 hours notice for the cancellation of an appointment. Any missed appointments or rescheduled appointments, with insufficient notice, will result in a missed appointment fee of $30.00.

What Do I Need To Know About Payment And Billing?
Payment for services are due at the time of delivery.Payment by cash, credit card, debit card, and check are accepted.

What Do I Need To Know About The Dispensary?
Please follow all instructions this will make your results more effective. All dispensary items are to be paid for at the time of dispensing.  Any custom made formulations are paid before hand and are not reimbursable, unless authorized by the doctor. Reordering of dispensary items is best done by phoning ahead, one week is recommended.  This allows the staff to prepare all your items. If you live a long distance away, pharmacy items may be mailed out to you, just notify the staff and they will provide this service to you.

What do I need to know about Medical Services Plan (MSP)* Of British Columbia?
Unfortunately, Medical Services Plan of British Columbia no longer will reimburse you for naturopathic visits. This was enacted December 31, 2000 by the BC Liberal government under Gordon Campbell. (*for BC residents only)

What do I need to know about third party eimbursement?
Dr. Bennett’s billing will be to you and reimbursement by is done by ICBC to you or your lawyer. You must process all of your insurance coverage refunds. We accept no liability for your refund acceptance.

What Do I Need To Know About Letters, Reports, Records and Income Tax Receipts?
 It is your responsibility to keep all of the receipts that are offered to you at each visit.  Any time that Dr. Bennett might spend preparing a report or document is billed at $100.00/hour for his time.

What Is A Medical Detoxification Program?
The detoxification program is an approach to health care based on balancing your individual genetic strengths with the environment we live in. After years of rigorous research, this program has been developed using the most advanced laboratory and therapeutic methods available.
  
How Can Detoxification Provide Such Positive Results?
Bysearching for and eliminating environmental causes of disease and then providing nutritional recommendations in combination with lymphatic circulatory therapy, chronic inflammation in the body begins to change. When detoxification in the lymphatic (reticulo-endothelial) system is stimulated, inflammation and free radical damage  is healed and the body begins proper functioning. This unique approach can also be described as a “biochemical wellness” program. Dr. Bennett’s  experience has shown that everyone,  regardless of whether they are ill with a serious disease or just feel tired and run down, has  experienced  positive results.

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